This page overview will walk you through the various functionality found within the Accounts Tab. To perform specific actions please see the "Guides" section.
HIGH LEVEL INFO:
Across the top of the page you will see High Level Info regarding your accounts.
Status:
- Total Accounts: The number of accounts found within your environment.
- Suspended Accounts: The number of suspended accounts found in your environment.
- 2-Step-Verified Accounts: The number of accounts with 2fa enabled.
- Suspicious Logins: The number of account with suspicious flagged logins.
App Usage Activity:
Indicates App usage based on user types. Use the drop down options to adjust timeline duration.
Accounts with Risk Apps:
Indicates which users have granted connection to specific risk level apps. Use the drop down options to adjust the app risk level.
Account With Issues:
This indicates which type of issues accounts are related to.(Risk, Phishing, Malware) Use the drop down options to select specific source types.(Drive, Shared Drives, Email...)
*Select blue text to be shown more detailed information for any sections.
ACCOUNTS
The details window is where you will discover information about each account within your cloud environment.
Search Bar: The Search bar is a great way to quickly find information about a specific account, user group or organizational unit. You can change the search parameter by selecting the down arrow.
When Searching for a OU or User Group click the search box to display available options.
FILTERING:
On the right side of the screen you will find the "Quick Filter" and "Filter" options. You may filter by one or more criteria.
Using "Quick Filter" allows you to select the most common predefined filters.
Using " Filter" allows you to select and define a variety of parameters and specified criteria.
Account With Issues: Filter by accounts containing either risk, malware or phishing content.
Login Activity: Users with Suspicious or Non-Suspicious Login activity on their account.
Role: Filters between an Admin and regular User.
Account Status: Filter by account status such as Suspended / Unsuspended accounts and more.
EMAIL ID:
After you have searched for the account, organizational unit, user group (or none of these), results will be displayed. The First column in the results window is Email id.
Selecting An Email Id: If you would like more detailed information about a specific account, simply click the account name and you will be brought to the Users Details Page.
LAST LOGIN:
The next column is Last Login, this will provide the date and time of the last time the account has been used.
Suspicious Logins: These are logins that occur in suspicious ways. Such as in multiple geographic locations within short time frames, or in unapproved countries. Accounts with suspicious logins will have an exclamation point badge.
Hovering over the exclamation point will display further details around that suspicious login event.
ORGANIZATIONAL UNIT:
The organizational unit column will display which OU the account belongs to. Selecting the Up-down will organize the results box by OU in ascending or descending alphabetical order.
(NOTE: Blank values indicate the user is part of the root OU.)
APPS:
The apps column will display the total number of apps that user has associated with their account.
Selecting The Apps: You can click the total number of apps to be shown exactly which apps are being used by the account in question. Doing this will bring you to the related Connected Apps Page.
COURSES:
The groups column will display the total number of google classroom courses an account belongs to.
Selecting the Courses: Selecting the number groups will create a window displaying all courses that the account belongs to.
SHARED DRIVES:
The shared drives column will display the number of shared drives that user is associated with.
Selecting the Shared Drives: You are able to click the number of shared drives to be shown more detailed information. A window will appear displaying all drives the account is associated with.
Selecting the specific Shared Drive: Selecting the name of the drive will display all files found within that drive.
GROUPS:
The groups column will display the total number of groups an account belongs to.
Selecting the Groups: Selecting the number groups will create a window displaying all groups that the account belongs to.
FILES:
The files column will display information about the number of files each account has access to, as well as the risks that those files contain.
Number of Files: The total number of files that the user has access to.
Caution Badge: This user has access to files that contain risk. Select the badge to view the files with risk.
Bug Badge: The user has access to files that contain malware. Select the badge to view the files with malware.
Fishing Hook: The user has files that contain phishing links. Select the badge to view files with threat URLs.
Selecting The Files: Clicking on the number of files will create a popup window. Here you can further filter down by type and source.
Type: All Files, Risky Files, Malware Files and Phishing.
- Google Drive: You can select owned / shared, which will display files owned by that user with that filter applied.
- Email: You can select sent / received which will display emails that user has with those filters applied.
- Shared Drive: You can select owned / shared which will take you to the Shared drive with the selected filter applied.
- Google Chat: You can select owned chats.
- Classroom: You can select owned announcements.
STORAGE:
This column allows you to indicate how much cloud storage an account is taking up in your domain.
Selecting the Storage: You are able to click the number of storage to be shown more detailed information. A window will appear displaying the storage usage the account is associated with.
ACTIONS:
The actions column allows you to take actions on users including suspending, unsuspending, and resetting their password. You also have the option to share an overview of the user's cloud activity via email.
Suspending an Account:
Select the suspend icon to bring up the Suspend Account window. You will be given the option to provide a reason, as well as an option to notify the user.
Resetting a password:
Select the reset password icon to bring up the "Reset Password" window. Create a new password for the user and click "Reset" to apply the changes.
Sharing Details Via Email:
Select the share via email icon to bring up the "Share Entities" window. Fill out the appropriate fields and click send to share.
Once sent, the recipient(s) will receive an email containing a summary of the user's cloud account. See below image for example.
LOGIN ANALYZER
The login analyzer will allow you to find more detailed information about logins occurring in your environment. You can input and apply many different search parameters within the available fields.
You can find a full guide here with more information on using the login analyzer.
DEVICE ANALYZER
The device analyzer will allow you to gain further details around user IOS and Android specific logins occurring in your environment.
You can find a full guide here with more information on using the device analyzer.
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