LET'S SET UP ZOOM
This guide will walk you through the process of connecting Cloud Access Monitor to your Zoom Environment.
Quick Links:
STEP ONE:
Sign into your Cloud Access Monitor instance.
STEP TWO:
Select the + icon in the top left of the Audit & Control Page.
STEP THREE:
Select the Zoom tile.
STEP FOUR:
Enter a Title for the tile ex: "Zoom".
STEP FIVE:
Enter your Primary Domain. This will be considered your "internal domain" and anyone inside of this domain will be considered an internal user.
STEP SIX:
Select "Save & Authenticate". You can ignore the Connected With SaaS setting.
STEP SEVEN:
A pop-up will appear, login with an administrative zoom account.
STEP EIGHT:
Accept the permissions in Zoom.
STEP NINE:
You're all set, let a ManagedMethods team member know that the process is complete and we will kick off the initial cache.
Shoot us an email at support@managedmethods.com
This guide will walk you through the various features and functionalities within a zoom environment.
Use Cases:
There are many use cases for wanting to get information about who was in attendance of a zoom meeting. The most common use cases are.
- Identifying Zoom Bomb bad actors.
- Verifying classroom attendance.
- Identifying meetings that contain users outside your domain.
ENTERING THE ZOOM TILE:
Login to your instance, and select the view button on the zoom tile.
EXPLORING YOUR ZOOM MEETINGS:
After selecting the zoom tile you will be brought to the Zoom Meetings tab. From here you are able to see the meetings that have happened within your zoom domain.
DATE FILTERING:
Filtering your meetings is a great way to find the information you're looking for.
Date Range: Select a time frame in which the meetings you want to see would have occurred. Simply select a Start Date, and End Date.
Select Analyze: After selecting a time frame, simply click analyze to pull the relevant meetings from those dates.
SEARCH PARAMETERS:
Once a time frame has been entered you are able to further filter your results with the search component.
Organizer Email: Search for all meetings within the time frame that were organized by a specific user.
Participant's Email: Search for all meetings that a particular user has attended.
UNDERSTANDING YOUR RESULTS:
Once your desired filters are in place, results will be displayed in the middle of the screen. All meetings will contain relevant information. The Total Results will be displayed in the top right.
Meetid: The meeting ID for the specific meeting.
Topic: The topic of the zoom meeting.
Meet Start Time: The time that the first user joined the meeting.
Meet End Time: The time the meeting was ended.
Organized By: The user that organized the meeting.
USER SPECIFIC DETAILS:
Each user in a meeting will display details about their activities within the meeting.
Users Who Attended: A list of users in any given meeting will be displayed on the left side of the meeting tile.
Outside Domain Users: Users outside your organization that joined the meeting will display an icon denoting such.
User Meeting Duration: To the right of each user, the join time, as well as total the total duration of their meeting will be displayed.
Navigate to https://marketplace.zoom.us/user/installed (sign in to the administrative zoom account used for authentication if needed) and click "Uninstall" next to the ManagedMethods App.
Just contact our customer support team. M-F 8AM to 5PM MST.
Support Options:
- Click the Submit a Request button at the top of the page.
- Email us at support@managedmethods.com
A support member will follow up ASAP (Usually within 10-20 minutes)
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