Tracking Device Management

Overview

Devices can be enabled for tracking. For privacy reasons tracking can only be enabled for up to 24 hours. Geolocation results are determined by proximity to nearby Wi-Fi signals.

Note: Location accuracy can vary due to a variety of factors. This feature is not intended for forensic or legal purposes.

Enable Device Tracking

1. Navigate to Devices by clicking the Device tab at the top of the page.
2. Identify the Device you want to track using the various Filter options:
   • ManagedStatus(es) - Whether the device is a managed device or not
   • Organizational Unit - Which OU the device belongs to.
   • Email - Email address of the account that logged into a device.
   • Last Heard From Between - A date range for devices that have checked in with the server between the selected times.
   • Lost or Stolen Status - Device lost or stolen status.
3. Click  within the Actions column to start tracking. Confirm action by selecting "Track".

Disable Device Tracking

1. Click  within the Actions column to stop tracking. Confirm action by selecting "Stop Tracking".
2. If "Tracking" address was found it will be removed from the "Last Known Location" column.

Reviewing Device Tracking Results

1. If reported by the device a "Tracking" label and address will display within the "Last Known Location" column. Result times may vary based on network access and Google's Chrome browser activity.
2. Clicking the address result will provide a map pop up and location pin indicator for reference.